Auto, Property & General Liability Claim Reporting Procedure
1. Call |
Please call our 24 hour claims hotline 1.888.CLAIM.50 to report any type of claim. High priority claims need to be reported via phone so they can be escalated to the proper person for handling. |
2. Email |
ClaimsReporting@Energi.com |
3. Fax |
978.531.4847 |
Documentation to Gather
You may be asked to provide a copy of a police report, estimates, invoices, contracts, agreements, maintenance records, photos, measurements, personnel files or any other documentation needed to investigate the claim. *This information does NOT need to be gathered prior to submitting a claim.
Notice of Litigation or Correspondence From an Attorney
The first notice of a claim may come to you in the form of a letter from an attorney advising of an accident or incident that occurred from your business operations. If this occurs, immediately forward that correspondence to Energi.
If you are served with a Summons and Complaint, these documents need to be submitted to Energi immediately. Be sure to identify the date and method that the Summons was served upon you. In either of these instances, be sure to only discuss the facts of the claim with an Energi representative and/or the attorneys that we have retained to represent you.
Comments, Concerns, Questions
If you have any questions regarding these procedures, please contact the Energi claims team.
Email: ClaimsReporting@energi.com
Phone: 978.531.1822 x315
Fax: 978.531.4847
Forms
 |
Claim Form |
For claims that are reported to our officer via email or fax, please complete a standard Loss Notice. |
|